Changing details of account for member of an organization

Created by Thomas Rodriguez, Modified on Fri, 2 Aug, 2024 at 12:58 PM by Thomas Rodriguez

To change account details such as name, email, or password for a member of your organization, you must be logged in as a manager of the organization. If you need to change a member's username, please contact support. Start by selecting "Admin" and then "Manage Users."



This will display a list of users. Find the user whose details you want to modify and click on their name.



Clicking on their name will bring up a screen with all their credentials. To modify them, click the pencil icon on the right side of the screen.



This will allow you to update the fields for name, email, and location. To change the password, click "CHANGE PASSWORD" at the top of the screen.


Enter the current password and the new password you would like to set. Complete the captcha and click "Save." If you do not know the current password, please click here.


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