Expire a Course/Program Early (Trigger ability to recertify)

Created by Max Kupperberg, Modified on Wed, 18 Jun at 7:42 AM by Kevin Chung


This set of instructions will show you how to expire a course, and the next set below will be about expiring a program.

 

  1. Start by navigating to the manager's dashboard. Click on “View All” on the Course List.

 

  1. Select the course you need to force expire.

 

  1. Click on “Course Roster” to reveal a dropdown menu. Then, click on "Expire Users from the Course."

 

  1. Search the user you are looking for and click on the username.

 

  1. From here, you can review the user's information with the course. When you're ready to expire the user from the course, click the green button labeled "Expire." 

 

  1. The user is now expired from the course, confirmed by the text "Change successfully made." in a green box under the course name.


 To expire a user's program, navigate back to your manager's dashboard.

  1. Go to “View All” on the Program List.

 

  1. Select the program you need to force expire.

 

  1. Click on “Course Roster” to reveal a dropdown menu. Then, click on "Expire Users from the Program."

 

  1. Search the user you are looking for and click on the username.

 

  1. From here, you can review the user's information with the program. When you're ready to expire the user from the program, click the green button labeled "Expire." 

 

  1. The user is now expired from the program, confirmed by the text "Change successfully made." in a green box under the program name.

 

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